Data Deletion Instructions

Bogas Training. Last updated: September 16, 2026

Bogas Training, operated by Bogas Solutions LLC ("Bogas", "we"), connects a coach's own WhatsApp Business, Instagram and Facebook Messenger accounts to that coach's workspace. When you message one of these coaches, we process your message on the coach's behalf so the coach can reply and keep your conversation history. This page explains how to have that data, and any other data about you, deleted. It complements our Privacy Policy.

What data this covers

• Messages you sent to a connected coach, attachments, your platform-scoped user ID and public profile name, your phone number (for WhatsApp) and message timestamps.
• If you are a coach's client: your contact details, appointments, membership, assigned plans, workout logs and progress check-ins.
• If you are a coach: your account, your workspace and everything in it, and the credentials of the integrations you connected.

We do not receive or store any Meta, Google or bank password.

If you messaged a coach, or you are a coach's client

1. Email security@bogassolutions.com with the subject "Data deletion request".
2. Tell us which coach you messaged or trained with, and the phone number or account handle you used, so we can locate your records.
3. We verify the request, delete your data from our production systems, and confirm by email within 30 days. Backups that may still hold the data are overwritten on their normal rotation cycle.

You can also stop a conversation at any time in the messaging app itself: block the coach's account, or reply "stop". On WhatsApp, replying "STOP" also turns off the coach's automated messages to you. You may ask the coach directly as well; the coach can forward the request to us.

If you are a coach's client with an account in the client app, you can also delete your account yourself from the app's profile settings. Deletion runs after a 30-day grace period (logging in again before then cancels it) and removes your profile, logs and check-ins; payment records the coach must keep by law are kept for the required period, detached from your identity.

If you are a coach

• You can disconnect WhatsApp, Instagram, Facebook, Google Calendar, Stripe or your bank at any time from Console, Integrations. Disconnecting revokes our access at the provider and deletes the stored credential immediately.
• To delete an individual lead or client, write to security@bogassolutions.com from your account email and we will process it within 30 days.
• To delete your whole workspace, write to security@bogassolutions.com from your account email. Workspace data is deleted from production systems within 30 days; records we must keep by law are kept for the required period only.

Deletion signals from Meta

When you remove Bogas Training from your Facebook or Instagram settings, Meta sends us a deauthorization signal and we revoke the connection. Where Meta sends us a data deletion request for a user, we honor it and remove the corresponding data on the same 30-day timeline described above.